• Pile Height: 5 mm

• If spills occur, blot immediately. Use a common wool cleaning detergent to remove stains. Do not use oxygen cleaners on your wool rug. For substantial spills and stains, we recommend professional cleaning only. Avoid direct sunlight to prevent fading. Wool will look great for a long time just by vacuuming regularly. Be sure to turn the beater bar on the off setting before vacuuming.
• Appropriate rug pad is highly recommended on all surfaces to prevent slipping, add cushion, and improve durability.

Shipping:

• View Shipping Rate Chart.
• Unfortunately, we do not currently ship to Alaska, Hawaii, U.S. territories, or any countries outside of the U.S. McGee & Co. is not responsible for any damaged or defective pieces that are shipped to or through a freight forwarding company. Shipping costs are calculated from the retail price BEFORE any discounts are applied.
• Please contact support@mcgeeandco.com for any questions.

Lead Times & Backordered Dates: 

• Please note, all backorder dates are subject to change. If an item is backordered, this will also be noted on the product page and during the checkout process. 
• Lead times vary by product and are listed on each product page above the “Add to Cart” button. 

Returns:

• View Returns Policy.
• Please note the following: All rugs and lighting are subject to a 15% restocking fee if returned unused, uninstalled, and in original packaging, except for customized lighting which is non-returnable. All artwork, vintage items, furniture, custom upholstery, made-to-order pieces, swatches, and items ending in $0.99 are final sale and cannot be returned.
• Our items are carefully inspected prior to shipment, but damages do happen, and we ask that you inspect your pieces upon receipt and notify us of any damage within 48 hours; our team will promptly work on a replacement.
• Please contact support@mcgeeandco.com for any questions.