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This item is custom and ships within 10-14 weeks
Our upholstery is custom made for you and is not eligible for cancellations, returns or exchanges.
Made to Order pieces created specifically for you cannot be returned or refunded, except in cases where they are deemed to have a manufacturer's defect. To ensure that your selection perfectly aligns with your vision, we strongly recommend ordering a fabric swatch before placing your order.
We take great care to ensure the quality of our products, and should you encounter any issues related to the manufacturing process, please notify our Customer Experience Team for assistance.
View more Made To Order questions here.
Our Lucille English Roll Arm Right Chaise Sectional 107" is a modern approach to a traditional design. Crafted with luxurious comfort in mind, its classic format features a down wrapped cushion for a perfectly stuffed look and feel. A bench-made alder wood frame adds durability to the design, as four oak wood tapered legs give this sectional a stately presence. Completely customizable in a wide array of fabrics, make the piece your own with either a soft linen, or high performance crypton.
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custom made
From Design to Delivery
Overall Sectional | 107" W x 69" D x 31" H | |
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Seat Depth | 22" | |
Seat Height | 18" | |
Interior Seat Width | 96" | |
Arm Height | 22" | |
Arm Width | 5.5" | |
Under Clearance | 6" | |
Leg Height | 6" | |
One-Arm Sofa Overall | 75.5" W x 38" D x 31" H | |
One-Arm Sofa Seat Depth | 22" | |
One-Arm Sofa Interior Seat Width | 70" | |
Chaise Overall | 42.5" W x 69" D x 31" H | |
Chaise Seat Depth | 53" | |
Chaise Interior Seat Width | 37" | |
Our custom, made to order pieces have a +/- 1" tolerance. |
Firm
Relaxed
Supportive
Laid Back
Shallow
Deep
Choose the perfect upholstery for your piece from our exclusive library of luxurious, durable fabrics. Consider the material, features, and color to match your home and lifestyle. Order swatches to see them in your space—your first 10 are free!
After you place your order, our artisans get to work. The entire item is handcrafted with the highest quality materials. Our custom pieces have an average production time of 10-14 weeks to get your piece just right.
Once your piece is ready to ship from our warehouse, you will receive an email notification. This varies by location and typically takes 2-4 weeks. At this point, your piece is ready for delivery and you will be contacted by our white glove partners to schedule a date for your delivery.
Your piece will be hand-delivered for a flat rate by a two-person team, straight to the room of your choice. They'll unpack it with care, and remove all packaging, so you're left with nothing but a beautifully placed piece and zero mess. Learn More
PREMIUM MATERIALS
We carefully source fabrics, solid woods, and high-resilience cushions chosen for lasting beauty and comfort.
HANDCRAFTED
Each piece is built by skilled artisans with attention to every detail—each piece is truly one of a kind.
INSPIRED HERITAGE DETAILS
Rooted in timeless design, our pieces feature thoughtful accents—from hand-turned legs to tailored piping—that nod to heritage craftsmanship.
Yes! For the most accurate color and material selection of your made-to-order piece, we highly recommend ordering a swatch. It's important to note that fabric dye lots can exhibit slight variations, and factors such as lighting conditions during photography and individual computer monitor settings can influence the appearance of the product. A swatch will help ensure that your chosen color and material will align with your preferences.
Please refer to our detailed Made to Order Fabric Guide for additional information on each of our fabric offerings to discover the material that best suits your preferences and lifestyle.
Cleaning and care details specific to your piece are outlined on the product details page, as well as within our Made to Order Fabric Care Guide.
Lead times for custom pieces range from 6-16 weeks. Before placing your order, please verify its accuracy and review the lead time displayed on the product page.
You will be charged at the time of checkout, and you will receive a confirmation email with tracking once it has shipped.
Occasionally, backorders can affect items within an order after it has already been placed. In this case, your order may experience potential changes to anticipated delivery dates based on manufacturer production timelines. Our team will promptly notify you of any impacted delays as soon as we become aware.
Once your custom piece is complete, you will receive a shipping confirmation email with your tracking number. Expect to receive your order within 2–4 weeks of your confirmation email receipt.
Your custom piece will be shipped and delivered via a delivery agent who is local to your area. Prior to delivery, you will receive a scheduling call from the delivery agent. Please refer to our Delivery Guide for detailed instructions on how to prepare for your delivery.